Accessibility Statement

Our Commitment

True Path Group is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. We aim to conform to WCAG 2.1 Level AA standards.

We are actively working to increase the accessibility and usability of our website and services. Our efforts are ongoing as we incorporate relevant improvements and updates over time.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for screen reader compatibility
• Keyboard navigation support throughout the site
• Sufficient colour contrast ratios for text readability
• Descriptive link text and headings
• Responsive design that adapts to different screen sizes
• Form labels and error messages for assistive technologies
• Skip navigation links for keyboard users
• Alt text for informative images

Known Limitations

Despite our best efforts, some areas of our website may have accessibility limitations:

• Some older PDF documents may not be fully accessible
• Some third-party content may not meet our accessibility standards
• Some animations may not pause for users who prefer reduced motion

We are working to address these limitations and welcome your feedback to help us improve.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (such as JAWS, NVDA, VoiceOver, and TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Browser Compatibility

For the best experience, we recommend using the latest versions of:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: hello@truepathgroup.co.uk

We try to respond to accessibility feedback within 5 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory Support Service (EASS) which provides advice and information to people who have experienced discrimination. Visit equalityadvisoryservice.com for more information.

Continuous Improvement

We are committed to continually improving the accessibility of our website. This statement will be reviewed and updated as we make improvements. We appreciate your patience and understanding as we work to make our digital content accessible to all.